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Showing posts with label Verizon Wireless. Show all posts
Showing posts with label Verizon Wireless. Show all posts

Monday, October 10, 2011

The IPhone 4S On AT&T Vs. Sprint Vs. Verizon: Which Network Is Best?

From: http://www.huffingtonpost.com/

Att Sprint Verizon Iphone 4s Comparison

The iPhone 4S went up for pre-order late Thursday night, and for the first time ever the new iPhone will be available on the three largest cell phone networks in America: Verizon, AT&T and Sprint. Perhaps, with these mobile carrier options, you're trying to decide which network to choose for your new Apple phone; the information below should help.

For Talkers: VERIZON and AT&T

Are you a talker? A recent survey suggests that you probably aren't, but if you are a chatty Cathy, the cheapest voice plans for anytime minutes are on Verizon and AT&T. For 450 minutes of talk time, Verizon and AT&T charge $39.99, compared to $69.99 on Sprint. Upping your minutes, you get the same price spreads, with Verizon and AT&T being $30 cheaper than Sprint:

Verizon: $39.99 for 450 minutes, $59.99 for 900 minutes, $69.99 for unlimited minutes
AT&T: $39.99 for 450 minutes, $59.99 for 900 minutes, $69.99 for unlimited minutes
Sprint: $69.99 for 450 minutes, $89.99 for 900 minutes, $99.99 for unlimited minutes

For Data Hogs: SPRINT

With the iPhone 4S, Sprint has famously become the only U.S. mobile carrier to offer unlimited data with Apple's smartphone. While AT&T and Verizon have canceled their unlimited data plans for new customers, Sprint recently announced its plans to keep unlimited data plans even with the iPhone 4S. Savings for those who use a lot of data--people who stream movies on their phones, download and send graphics-heavy web pages or photos, or generally do anything that requires constant web refreshing--could be huge on Sprint:

AT&T Data Plans: 2GB for $24, 4GB for $45, 5GB for $55, 7GB for $75, 10GB for $105, 12GB for $125
Verizon Data Plans: 2GB for $30, 4GB for $50, 5GB for $50, 7GB for $70, 10GB for $80, 12GB for $100
Sprint Data Plans: $10 unlimited

Fastest Network: AT&T

This is surprising, considering that AT&T is consistently ranked as the worst network in most parts of the United States by J.D. Power and Associates. But thanks to a new chipset in the iPhone 4S that only works on AT&T's HSPA+ network, the much-maligned carrier stands poised to have the fastest network of the three iPhone carriers.

Here's the thing: The iPhone 4S chipset, as noted during the Apple media event where the device debuted, can supposedly get close to 4G speeds. But that chipset only works on the HSPA+ network that AT&T has deployed (while its competitors have been building up their 4G networks). According to AT&T, this means wireless speeds that are twice as fast as those on Verizon and Sprint; according to cnet, we should believe this claim when we see it, saying AT&T still has some mechanical work to do before these speeds will be seen by their entire network. It will be interesting to see whether these HSPA+ speed claims hold true and could certainly bolster AT&T's reputation if they do.

Most Reliable 3G Network: AT&T

PCMag did some testing on mobile networks in America earlier this year, and while Verizon's 4G network defeated its competitors nationally, the iPhone 4S is not a 4G LTE device. On 3G networks, AT&T was judged to be the best in terms of "3G Success" (simply, its ability to connect to the Internet where a 3G network is present) edging out Verizon's 3G network and fairly well destroying Sprint's 3G network. Again, if these test results hold up on a national level (and, fair warning, certain cities are notorious for having poor 3G coverage from AT&T), then AT&T could be the most reliable and fastest mobile Internet network for the iPhone 4S.

Text Messaging: Sprint

The release of iMessage for Apple's new iOS 5 means that iPhone, iPad and iPod Touch owners will be able to text each other over 3G or WiFi in real-time for free, a la BlackBerry's popular BBM feature. Using iMessage will eat up data, however, rather than your monthly text messages, which is one reason to search out good text message rates when choosing a network, especially if u r a big-time txtr.

The underdog Sprint once again has the best prices, by a long shot, for text messaging plans. It's almost not even worth comparing, but here it goes:

AT&T: 20 cents per text message, and 30 cents per picture or video message; $20 for unlimited
Verizon: $5 for 250 texts, $10 for 500 texts, $20 for unlimited
Sprint: Free unlimited text messaging with voice plan

Customer Service: Verizon

According to the most recent U.S. Wireless Customer Care Performance study from J.D. Power, published in July 2011, Verizon has the strongest and most highly-rated customer service among full contract U.S. mobile carriers, defeating Sprint and AT&T handily. Verizon received 5 out of 5 "Power Circles," while both Spint and AT&T were awarded 2 each. In the February 2011 survey, Sprint and AT&T received 2 out of 5 Power Circles while Verizon got 4, losing out to T-Mobile; Verizon won the overall customer care survey for all of 2010.

Talk & Surf: AT&T

You may have seen the commercials: AT&T is the only carrier that allows you to talk and surf the web on the iPhone, and the addition of Sprint to the competition does not change that. It is one of the biggest differentiators and advantages over Verizon and Sprint.

Early Termination Fees: AT&T or Sprint, depending

If you decide you don't like the service you're getting with your iPhone, how much will it cost you to jump ship? AT&T and Sprint are the winners here, with:

AT&T is $325 minus $10 for each full month you've had your iPhone.
Verizon is $350 minus $10 for each full month you've had your iPhone.
Sprint is $350 minus $20 for each full month you've had your iPhone after four months.

***

To be very reductive, when it comes to the iPhone 4S, Sprint is the cheapest, AT&T has the best network and Verizon has the best customer care and, statistically, you're probably already on their network, as they have the most customers in the United States by a margin of tens of millions. Which network you choose should largely be decided by what you value in your phone--cost, or service, or reliability, or speed--and all of these carriers have both their pros and their cons for prospective iPhone 4S buyers. There is not one "best" network for the iPhone 4S, and you should be very skeptical of anyone who tells you otherwise.

Wednesday, September 14, 2011

Lookout Verizon, Sprint Rumored to Retain Unlimited Data Plan with iPhone 5

Poor little Sprint stands to be the biggest loser if AT&T's proposed $39 billion acquisition of T-Mobile is allowed to go through in what some fear would effectively create a duopoly with Verizon and AT&T/T-Mobile controlling the market. But regardless of what happens with that deal, Sprint has an ace up its sleeve: Unlimited data.

Sprint is the only major carrier to still offer a true unlimited data plan, one that's devoid of overage fees, data caps, or throttled service once a user goes over a certain threshold. No other wireless carrier has deemed such a plan to be financially feasible, so surely Sprint will cave in like the rest of them did, right? Maybe not. According to a Bloomberg report, Sprint will retain its unlimited data plan for the upcoming iPhone 5 launch.

Citing "people familiar with the matter," Bloomberg says the device will go on sale in mid-October, and that Sprint will be the only one offering an unlimited data plan for iPhone 5 users. If true, this could be a huge deal for Sprint as it looks to compete with all the major wireless carriers who plan to carry Apple's upcoming flagship device. Even just carrying the iPhone puts Sprint in a better position.


"It's a competitive disadvantage if your two larger competitors have the iPhone and you don't," Matthew Thornton, an analyst at Avian Securities LLC, told Bloomberg in an interview. "Getting the iPhone closes the gap."

None of this is official, of course, and Apple hasn't announced when the iPhone 5 is coming and which carriers will have access to the device. But it's believed the iPhone 5 will end up in everyone's hands (Sprint, Verizon, AT&T, and T-Mobile). With streaming video (Netflix), FaceTime, cloud-based storage lockers for music, and other data consuming services becoming commonplace, Sprint is setting itself up to be one of the more attractive carriers in the next iPhone round.

Wednesday, May 25, 2011

Verizon Kisses Unlimited Data Goodbye

From: http://www.vision2mobile.com/
As promised, much to the chagrin of the bandwidth hog, Verizon Wireless confirmed Thursday that it will do away with its unlimited smartphone data plan sometime this summer. New, tiered plans will replace the $30-per-month unlimited option the carrier offers, according to CFO Fran Shammo, who was commenting on the topic at the Reuters Global Technology Summit.

This is certainly disappointing news to customers who gobble up lots of data, but Shammo said family data plans are likely on the way to make you feel better. Instead of every member of the family paying $30 per month for data, the company will roll out plans that allow families to pay one price that could save them money, much like how many family voice plans operate. Shammo called family data plans a “logical progression." No word yet on pricing.

AT&T did away with unlimited data last fall, so it comes as little surprise that Verizon Wireless would do the same. In fact, the carrier said as much a few months ago. AT&T offers three tiered plans for smartphone data: 200MB/month for $15; 2GB/month for $25; and 4GB for $45, which includes Wi-Fi tethering. We would expect the individual Verizon plans to be in the same ballpark.

Monday, February 14, 2011

Behold, the PlayStation Phone: full Xperia PLAY specs, details released

While the iOS ecosystem may have evolved slowly into a gaming powerhouse, Sony is hoping to quickly push its gaming platform onto phones with the upcoming Sony Ericsson Xperia PLAY. This the "PlayStation Phone" that has been rumored to exist for a very long time, and the details are finally here. The Xperia PLAY is coming to the United States this spring on the Verizon network first; the price remains unannounced.
Still, just look at it: a cell phone that plays games well and has actual buttons! Be still our beating hearts.

The hardware

The system features a four-inch capacitive multi-touch screen running at 480 by 854 resolution, and you'll be able to play 3D games for an estimated five and a half hours. There will be both black and white hardware at launch. Here are the rest of the specifications:
  • Size: 119 x 62 x 16 mm
  • Weight: 175 grams
  • Phone memory: 400 MB
  • Memory card support: microSD™, up to 32 GB
  • Memory card included: 8GB microSD™
  • Operating system: Google™ Android 2.3 (Gingerbread)
  • Processor: 1 GHz Scorpion ARMv7
Games will be delivered through the Android Marketplace, and the system will ship with Asphalt Adrenaline 6, Bruce Lee, Star Battalion, The Sims 3, and Tetris preloaded, along with a "legendary" PlayStation title. "More than 50 additional titles from top franchises at leading game publishers will be available for purchase at launch," the announcement states.

Sony is also very excited about the buttons on the device, calling them "dedicated gaming controls for real console quality gameplay, including four-way directional keys, recognizable ABCD keys with PlayStation iconography, left/right shoulder keys, and two analog touch inputs for joystick action."


Sony is promising 60fps playback of these games with the built-in Andreno 205 GPU, and over five hours of gameplay isn't bad. This is the phone that's really going to show off what Sony's PlayStation Suite is capable of, and may even make iPhone gamers jealous of those built-in buttons.

Seriously, have we noted that we like the idea of a phone with gaming controls?

This should give the Android platform a nice push into the world of gaming, and we're looking forward to getting our hands on a handset as soon as possible. Still, the pricing on games is going to be key, as iPhone games have carved out a strong niche with touch controls and low prices. Sony needs to be realistic about the cost of these titles, even on a new device.

Friday, February 4, 2011

AT&T vs. Verizon iPhone - A comparison chart to help you choose

From: http://www.syracuse.com/


Should you get the new Verizon iPhone? Or should you stick with AT&T? On February 10, AT&T will no longer be the only network offering the iPhone, leaving many users wondering if they should switch. Existing Verizon customers can pre-order the iPhone starting February 3.

Check out our quick comparison chart of the AT&T vs. Verizon iPhone, with a detailed explanation of the major differences below the graphic:

AT&T vs. Verizon iPhone Comparison Chart

Price
Verizon's making a big deal out of the fact that they're offering unlimited data, but it costs $30 a month. That's a lot. The minimum voice-text-data plan from AT&T costs $64.99 a month - that gets you 450 minutes of talk time, 1000 text messages and 200 MB of data. The minimum from Verizon, on the other hand, costs $74.98 each month (450 minutes of talk time, 500 text messages, and unlimited data). If you don't plan on going app-happy and Googling everything on your iPhone, then AT&T's the best price.

Data Plans
If you do check the Internet and update your Facebook status often, Verizon's unlimited plan is enticing - but AT&T's $25 data plan gets you 2 GB per month and that's a hard amount to hit unless you watch videos or stream music constantly. You can listen to an hour of music every day, look at 20 sites daily, use 30 apps a week, and send 3000 emails a month and still wouldn't even hit 1.5 GB of data. Plus, any data used while connected to Wi-Fi doesn't count against a data plan - if you have Wi-Fi in your house or at work, it'd be near impossible to use even 500 MB. But still, that unlimited data plan is enticing.

Speed
Network speed is a tricky thing to assess, and both will tell you that their service is faster. In many cities, AT&T is technically faster, but the amount of data usage on their network (from iPhone users, mostly) slows them down and Verizon looks faster. In fact, CNet did a quick speed test (see the video to the right) and Verizon's iPhone was roughly 30 percent faster than AT&T's. Netflix also says their videos stream faster on Verizon than on AT&T. However, the GSM phone that AT&T uses has a max speed of 7.2 MB per second while Verizon's CDMA tops out at 3.1 MB per second. Both iPhones use the 3G network, but as AT&T expands its 4G towers (expected to be completed by early 2013), the Verizon iPhone may be left in the dust as the CDMA chip can only use 3G. The short version? Verizon's faster -- for now.

Reliability
AT&T's network has gotten slammed ever since they launched the iPhone, dropping almost three times as many calls as Verizon. It was recently rated the worst carrier by Consumer Reports, but experts say that might just come with the iPhone territory. According to Apple, 47.5 million iPhones have been sold in the last 12 months. Despite recent growth from Google's Android system, Nielsen reports the Apple iPhone is still the most popular on the market, accounting for 28.6 percent of all U.S. smartphones. Verizon says it's ready for the iPhone 4, but so did AT&T. If 12 million people buy the Verizon iPhone this year, as analysts predict, Verizon's reputation of reliability could be hurt. There is a slight redesign in the antenna of the Verizon iPhone, so it might not have as many issues with dropped calls, but only time will tell.

Tethering / Wi-Fi Hotspot
Verizon has the advantage here by far, but it comes with a price tag. The AT&T iPhone offers tethering with a Bluetooth, but Verizon offers tethering and the option to turn your smartphone into a Wi-Fi Hotspot, giving Internet access to up to five devices. However, any data you load on those devices from the Verizon iPhone Hotspot counts against your limit, which is 2 GB per month for $20. If you use an iPad and a laptop on your iPhone's Wi-Fi, you could eat that up in a week pretty easily, and each additional GB is another $20. However, if you don't use the web too much at home, a Verizon iPhone could conceivably replace your home Internet service and may save you money in the long run.

Data + Voice (Multi-tasking)
The Verizon iPhone has a CDMA chip, which means no multi-tasking because it runs voice and data on different tracks. AT&T wins here, allowing you to use apps or search sites while talking. Imagine you're on the phone with friends, discussing plans to go to the movies - you could browse movie times, read plot summaries and buy tickets without hanging up. The iPhone also has great GPS navigational apps like Mapquest, so you could talk on a Bluetooth in the car while following directions.

Conclusion
The Verizon iPhone is faster, the unlimited data is a plus (but may be only available for a limited time), and the Hotspot feature is sexy... but no multi-tasking, high prices, and a network that hasn't been tested with the data-heavy iPhone? Depending on what kind of user you are, both carriers have advantages and disadvantages. If you have to switch, it's probably not worth the price. If you're a Verizon customer already, you've been wanting the iPhone for months if not years, so you might as well stop waiting.
Keep in mind, Apple has introduced a new iPhone every year for the past three years. Could we see an iPhone 5 this summer? If so, that could change everything.

Friday, January 21, 2011

Verizon Offers $200 Incentive to Upgrade to iPhone 4

by Paul Lilly
from http://hothardware.com/
 

Uh oh big fella, did you jump the gun on a smartphone this past holiday shopping season thinking that the Verizon iPhone 4 rumors would never come true? If you did, and assuming you were interested in the iPhone 4 to begin with, then you're probably left with a serious case of buyer's remorse. Bummer.

Don't despair. If you really, REALLY must own an iPhone 4, Verizon will help make it happen. There's a new entry in the wireless carrier's iPhone 4 FAQ that reads like this:

Q: I just purchased a new smartphone during the holiday season, but if I new that the iPhone 4 was going to be available soon I would have waited. What are my options now?

A: Current Verizon customers who purchased and activated new smartphones, feature phones, or certified pre-owned phones between 11/26/2010, and 01/10/2011, are eligible to receive up to a $200 Visa debit card when they purchase an iPhone 4 at full retail price by 02/28/2011 and return their existing phone. Note: This offer is only available on consumer accounts with five lines or less, who are purchasing iPhone 4 through Verizon Wireless retail stores, telesales, or through verizonwireless.com.



Before you jump for joy and damage your ceiling fan, keep in mind that Verizon's full retail price for the iPhone 4 is $650 for the 16GB model and $750 for the 32GB variant, so you're looking at a $450-$550 upgrade. But hey, if you absolutely have to have one, a $200 Visa card is better than nothing, no?

Tuesday, January 11, 2011

iPhone 4 - Verizon Wireless - February 10, 2011

iPhone 4

Available on Verizon February 10.

Beginning February 10, the phone that changed everything will be available on both AT&T and Verizon Wireless in the United States. Qualified Verizon Wireless customers will also have the exclusive opportunity to pre-order iPhone 4 online on February 3, ahead of general availability.
Whichever network you choose, you’ll get FaceTime video calling, the high-resolution Retina display, a 5-megapixel camera, HD video recording, long battery life, and all the other great features of iPhone 4.

Verizon Wireless customers, check your iPhone 4 eligibility

 

Wednesday, September 29, 2010

Verizon Wireless Now Offers Lost Phone Tracking, Remote Kill

Worried that you'll lose your phone? Worried that you have no way to trace it or wipe it if it were to vanish before your very eyes? Apple has a solution for that called "Find my iPhone." It comes with each new iPhone so long as you activate a $99/year MobileMe service, and it lets users track their phone via GPS and remotely disable it if a thief were to swipe it. But no other phone nor carrier offers an exact alternative to that.


Until this service became live. Verizon Wireless has just announced a new facet of their Total Equipment Coverage Program called Mobile Recovery, and it's a new application designed to run on WebOS, Android and BlackBerry smartphones. Nearly all of VZW's major smartphones are capable of running the app, and when programmed, this will allow users to emotely lock the device, sound an alarm and wipe contacts from the phone. If the phone is not recovered, Total Equipment Coverage provides next-day replacement.

Below are the exact details on what the app can do:
  • Sound Alarm – Customers trying to find a lost phone can use the “Sound Alarm” feature which triggers an alarm, even if the phone is on silent or vibrate mode.
  • Locate Phone – If the phone is outside audible range, customers no longer have to retrace their steps looking for it. As long as the phone is powered on and within Verizon Wireless’ coverage area, the “Locate Phone” feature uses GPS to provide the location of the missing phone, complete with a map and address, and the option to get turn-by-turn directions.
  • Secure Phone – Once customers have determined their phone is lost, they can use the “Device Remote Lock” feature to prevent unauthorized use, or the “Device Remote Wipe” feature to remotely erase contacts from the device.

Basically, this coverage is included for "free" if you're already paying $10/month for Total Equipment Coverage. If you aren't, this may be the convincing you needed to start paying the fee. Looked at by the year, this actually costs more than $30 more than Apple's service, but it includes more than just lost phone tracking. If you tend to lose your belongings a lot, this may be worth the investment.

Wednesday, July 21, 2010

Cell-Phone Carriers like AT&T and Verizon Killing Unlimited Data Plans

From: http://www.infernodevelopment.com/

Cell Phone Carrier

AT&T killed its unlimited data plans recently due to large volumes of data, most probably from the Apple iPad. From $30/month for unlimited plan to $25/month for 2 GB of data bandwidth transfer per month for the Apple iPad. $20/month for iPhone limited to 2GB as well. For some it may seem like 2GB is enough, but it really depends on how often you use your data services. How often are you using your email?

Apparently, this bandwidth payment deal started around June 7th.

Engadget reports that Verizon will be switching to this limited data system soon as well (that they've hinted at for a while). No word or confirmation on pricing or whether it even will happen but Verizon will probably not miss out on this opportunity to make extra cash, especially if their biggest competitor is doing it.

This is where I'm glad I still use T-Mobile--I hope they won't follow these other company leads.

If consumers want to actually make a difference, they need to use their purchasing power to force these companies to get rid of these rip off offers. For example, all airline companies now charge $25 for the FIRST bag; Southwest doesn't, so it makes sense for consumers to start using Southwest. Similarly, we need to switch cell-phone carriers to unlimited plans to make those limited plan ideas crawl back under the rocks from whence they came.

The only way capitalism can work perfectly is through informed consumers who will punish those companies that find loopholes and ways to charge more money. Informed consumers like yourselves need to take a stand and switch to the competition no matter what. Another example, almost every cell phone company makes 2-year contracts; well then we should try to switch to providers who don't have any contracts (if they exist).

Consumer rip off

Unfortunately, most consumers are use to taking whatever is thrown at them and biting the bullet. Imagine the charge amounts when you accidentally download too many attachments (which sometimes automatically get downloaded if they are images). They already double the monthly charge when you accidentally go over your minutes.

Thursday, July 1, 2010

Verizon Wireless Said to Start Offering IPhone in January

Verizon Communications CEO Ivan Seidenberg

Verizon Communications CEO Ivan Seidenberg speaks to the Economic Club of Washington. Photographer: Brendan Hoffman/Bloomberg

June 29 (Bloomberg) -- Ashok Kumar, senior technology analyst at Rodman & Renshaw, speaks about Verizon Wireless offering Apple Inc.'s iPhone in January 2011. Verizon, the largest U.S. mobile-phone company, will start selling Apple's iPhone next year, ending AT&T Inc.’s exclusive hold on the smartphone in the U.S., two people familiar with the plans said. Kumar talks with Matt Miller, Carol Massar and Cris Valerio on Bloomberg Television's "Street Smart." (Source: Bloomberg)

June 29 (Bloomberg) -- Brian Marshall, an analyst with Gleacher & Co., and Chandan Sarkar, analyst at Auriga Securities, speak about the outlook for AT&T Inc. Verizon Wireless, the largest U.S. mobile-phone company, will start selling Apple Inc.’s iPhone next year, ending AT&T’s exclusive hold on the smartphone in the U.S., two people familiar with the plans said. They talk with Pimm Fox on Bloomberg Television's "Taking Stock." (Source: Bloomberg)

Verizon Wireless, the largest U.S. mobile-phone company, will start selling Apple Inc.’s iPhone next year, ending AT&T Inc.’s exclusive hold on the smartphone in the U.S., two people familiar with the plans said.

The device will be available to customers in January, according to the people, who declined to be named because the information isn’t public. Natalie Kerris, an Apple spokeswoman, and Jeffrey Nelson, a Verizon Wireless spokesman, declined to comment.

The iPhone, which has been the sole domain of rival AT&T in the U.S. since June 2007, will give Verizon a boost in its competition for smartphone customers, UBS AG analyst John Hodulik said in an interview. Verizon customers, who numbered 92.8 million at the end of the first quarter, may buy 3 million iPhones a quarter, he estimates.

“Apple is going to dramatically increase the number of devices it sells in the U.S. when exclusivity at AT&T ends,” said Hodulik, who is based in New York and rates Verizon shares “neutral.” “It’s hard to ignore the quality issues that AT&T has faced.”

Verizon Wireless, which is building a high-speed fourth- generation network, plans to unveil several devices that will run on the new technology in January at the Consumer Electronics Show, Chief Executive Officer Lowell McAdam has said.

IPhone Gains

Verizon Communications Inc., which co-owns the wireless company with Vodafone Group Plc, slid 9 cents to $28.62 in New York Stock Exchange composite trading at 4 p.m. AT&T fell 49 cents to $24.46. Apple, based in Cupertino, California, dropped $12.13 to $256.17 on the Nasdaq Stock Market.

Peter Thonis, a spokesman for Verizon Communications, and Mark Siegel, an AT&T spokesman, declined to comment. Tenille Kennedy, a spokeswoman for Research in Motion Ltd., didn’t return a call seeking comment.

The iPhone has helped AT&T add subscribers even as the U.S. mobile-phone market nears saturation. There are enough wireless devices for more than nine out of 10 people, according to the CTIA wireless industry association.

In the first three months of this year, about a third of AT&T’s iPhone activations came from customers who were new to the carrier. Without those 900,000 new subscribers, the company may have posted a loss in contract customers that quarter, analysts said.

Still, Dallas-based AT&T has battled customer complaints about its wireless service, especially in New York and San Francisco, and dedicated an extra $2 billion to upgrading its network this year.

BlackBerry, Android

For Apple, a partnership with Basking Ridge, New Jersey- based Verizon Wireless is a victory over rivals such as RIM and Motorola Inc., whose smartphones are currently promoted by the carrier.

“For Apple it means a larger addressable market,” said Andy Hargreaves, an analyst at Pacific Crest Securities in Portland, Oregon. “It’s also good news for Apple in that it will spread the load on the wireless data networks, which will be good for their customers.”

Motorola, which makes Droid phones that use Google Inc.’s Android operating system, fell 27 cents, or 3.8 percent, to $6.80 on the New York Stock Exchange. Google dropped $17.82, or 3.8 percent, to $454.26 on the Nasdaq. RIM, maker of the BlackBerry, declined $3.22, or 6.1 percent, to $49.75.

Apple has sold more than 50 million iPhones since the phone’s introduction in 2007. The latest version, iPhone 4, sold more than 1.7 million units in the first three days after its June 24 debut, a record for the product. Chief Executive Officer Steve Jobs said the company didn’t have enough supply to meet demand. Many stores, including retailer Best Buy Co., sold out.

A release at Verizon in the first quarter will help Apple’s sales in the U.S. grow to at least 15 million units next year from 11 million in 2010, Barclays Capital analysts said in a note today. The company’s suppliers have been ramping up production of components for a phone on Verizon’s CDMA network, according to the research report.

To contact the reporter on this story: Amy Thomson in New York at athomson6@bloomberg.net

Thursday, June 24, 2010

Verizon, Motorola Introduce Droid X

By: Sascha Segan
From: http://www.pcmag.com/

Verizon Wireless and Motorola on Wednesday introduced their latest Android-powered smartphone, the Droid X. The Motorola Droid X has a large 4.3-inch touch screen, an 8-megapixel camera and a 1-GHz TI processor.

"You have essentially a personal supercomputer," Google chief executive Eric Schmidt said at the announcement.

The Droid X is clearly an important product for Verizon, Google, Motorola and Adobe, who all sent top executives to introduce the phone in simultaneous events in New York, Chicago and San Francisco. It's also Verizon's fourth offering in the Droid line, after the original Motorola Droid; and the Droid Eris and the Droid Incredible, both HTC phones.

Like the HTC EVO 4G for Sprint, the Droid X is a large slab (2.6 inches x 5.0 inches x 0.4 inches, weighing 5.47 oz) with a big, bright screen running the Google Android operating system. Unlike the EVO 4G, the Droid X runs Motorola's own skin over Android 2.1. This isn't the company's earlier MotoBlur software, but a new set of widgets for social networking, messaging and media that do things like integrate Twitter messages into your e-mail inbox.

The Droid X is Motorola's 11th Android-powered smartphone, Motorola chief executive Sanjay Jha said. It's also a great phone, he said. Motorola spent considerable time working on improving phone call quality on the Droid X, and gave the device multiple antennas and three microphones for improved noise cancellation. One microphone, which faces out, helps record great sound for videos taken with the HD 720p video camera mode.

The Droid X's 854-by-480 screen and HDMI video out "screams video," Stratton said, so the device will come with some cutting-edge video applications. The phone can rent and buy movies from Blockbuster that play at 800-by-480 resolution on the phone's screen. A newly-updated NFL app will stream live games to the phone, and V CAST Video will provide a range of other video clips.

Skype has also been integrated onto the Droid X, just like on many other Verizon smartphones.

Shantu Narayan, Adobe's chief executrive, participated in the launch even though the Droid X won't have Adobe Flash when the phone comes out on July 15th. Even though the phone has been designed to run Flash, and Flash content will be hardware-accelerated for better speed and lower power usage, the Droid X ships with Android 2.1. Flash requires version 2.2. Both the new Droid X and the older Motorola Droid will get a 2.2/Flash upgrade "later this summer," Stratton said.

The phone supports wireless hotspot mode, too. A $20/month fee gets you 2 Gbytes of wireless hotspot or tethered PC use, over and above the standard $30/month data charge which lets you use the Internet on the Droid X itself in an "unlimited" way, Stratton said.

The phone has a large, but removable 1570 mAh battery and can be upgraded to a 1930 mAh battery that is only one millimeter thicker, Jha said. Other specs include 8 GB of internal memory, a 16GB included MicroSD memory card, GPS, Wi-Fi and Bluetooth support.

Although the Droid X is coming out just a day before Apple's official sale date for the new iPhone 4, the announcement was mostly free of digs at Apple. Schmidt got in one when he called the phone "not a toy, not just an app engine," but the assembled executives were much more focused on promoting the diversity of the Android ecosystem. Google said today in a press release that 160,000 Android phones are being sold per day, worldwide.

The Droid X will arrive at Verizon on July 15th and cost $299.99, minus a $100 mail-in rebate. Any Verizon customer with a plan that expires in 2010 will be eligible for the upgrade price, Stratton said. Accessories will include a car kit that automatically kicks the phone into "car mode," and an HDMI-compatible dock.

The Droid X is exclusive to Verizon Wireless, but a similar model may come out in the future on international carriers, Jha said.

Thursday, June 17, 2010

Motorola Droid X preview

385diggsdigg Not interested in waiting until the 23rd for Verizon's big announcement? Don't worry, we've got you covered right now! The Motorola Droid X has probably been one of the worst kept smartphone secrets in recent memory, but after spending two hours with the phone we sort of see why. In short, it's pretty awesome. Call it a superphone or a mega-smartphone, but the 4.3-inch handset is absolutely Verizon / Motorola's answer to the HTC EVO 4G, and makes the Droid Incredible look like a bench warmer. What do we mean? We'll let you see for yourself just after the break in a breakdown of exactly what this phone is all about -- and in a video or three of it in action. Oh, and on your way down, make sure to feast your eyes on the gallery, too.

So here are our main takeaways:
  • Hardware: From afar, the Droid X looks like the EVO 4G, but up close the differences are obvious. Its slightly longer and wider, and it has four physical buttons along the bottom of the screen rather than touch-sensitive ones like those on the EVO. In hand, the phone feels really solid and we were surprised at how light it felt, though we could really do without the hump on the back. And yes, the large thing fits in a jean pocket, but not without slightly bulging.
  • Screen: Apparently the Droid X has a 4.3-inch, FWVGA 854 x 480-resolution screen, though we couldn't confirm that on the device itself. Regardless, it was super crisp and the capacitive screen was mighty responsive to taps and multitouch gestures. Our one concern is the mirrored trim around the screen -- it makes the whole face of the phone extra glossy.
  • Motorola Blur / Android: We confirmed that the Droid X was running Android 2.1 with some new sort of Motoblur (perhaps Ninjablur) skin. We didn't get to configure Blur with our social networks and contacts, but it didn't seem as "in your face" as the original. There's also a new navigation bar along the bottom that lets you easily jump to different Android panes. We can't really make a call on how we feel about this new Moto skin, but it does feel like a major improvement and it absolutely didn't slow down performance. We should also mention that preloaded on the phone was a Blockbuster application and a DLNA type app. Those two pieces combined with the fact that there will be a separate HDMI dock available has us thinking multimedia is the focus here.
  • Camera / Camcorder: The Droid X has a 8-megapixel camera, and records 720p video. But here's the thing about the camera: you have to tap to focus and it doesn't refocus until you actually snap the picture. In addition, the camera button on the phone was super stiff, so when we went to shoot a pic the entire thing shook and blurred the image. You can see what we are talking about in the gallery below. As for video recording, it was a bit laggy while we were shooting at 720p, but the video plays back smoothly, and in our opinion, crisper than the EVO 4G. Nevertheless, as you can see in the clip below, the white balance keeps on changing and the exposure fluctuates.
  • Keyboard: Just like with the CLIQ XT, Motorola preloads Swype. However, we also noticed a "multitouch keyboard" option. Oh yes, you heard us. When we held down two letters simultaneously it recognized both. We could really go on and on about how excited we are about this, but just check the video below of it in action.
  • Performance: Snappy! That's exactly what the Droid X is. The entire phone and transitions were super fast and responsive, keyboards popped up with virtually no lag and it tracks finger swiping more accurately than most Android phones we've seen -- it undoubtedly has its 1GHz ARMv7 processor (presumably an OMAP3630) to thank for that. If the specs on the model we saw are correct, the phone will come with 8GB of storage space. Obviously, we didn't have enough time to test battery life, but there was some sort of special battery management software on the phone.

Pretty promising, isn't it? We should know more when we get an announcement toward the end of the month, but in the mean time, we're really excited about what Moto's got going on here.

Updated: There have been conflicting reports on the Droid X's screen size. We're going with 4.3-inches for now.

Sam Sheffer contributed to this article.

iPhone 4 vs EVO 4G: Total Cost of Ownership

From: http://www.billshrink.com/

The iPhone 4, EVO 4G, Droid Incredible, and Google Nexus One; when it comes to choosing a smartphone, there are several worthy competitors on the market to consider. It is important to compare the key features that each phone and its carrier offer before making a decision. By looking at the chart below, you can compare pricing, plans and smartphone features and decide which phone will best suit your individual needs.

Editor’s note: Though the category is listed as “unlimited plan,” you should note that due to AT&T’s recent data service pricing change, they’re no longer offering unlimited data plan for new subscribers. Instead, new users will have the option to a 2 GB plan for $25 or a 200 MB plan for $15. This is rather unfortunate as other carriers may soon adopt AT&T’s tiered rate for data service, and the current a la carte pricing may not really reflect what the average user needs (it’s either too much data given, or not enough).

This cost comparison is also specifically tailored for a balance mix of users. Obviously, if you’re a gadget geek, you know each phone’s specifications and dimensions by heart, but if you’re just average Joe, you may not care if the phone is powered by a Qualcomm 1 GHz Snapdragon or its competitor sports the similar ARM-based Cortex-A8 CPU packaged with a PowerVR SGX graphics chip.

Comparison Notes:

Unlimited plan – Unlimited plan is the maximum plan you can get with each respective carrier to get the maximum service coverage as a new service subscriber.

Minimum plan – Minimum plan is the lowest voice plan you can subscribe to while still retaining all smartphone usage feature (data & messaging). Note: We’re considering changing AT&T’s minimum data plan to the 2 GB offering instead of the 200 MB plan to better match competitor’s offering.

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Smartphones: The New Generation


Noteworthy Phone/Carrier Features:

If you’re not familiar with the cell phones below, you should note that the EVO 4G is the only smartphone listed with 4G network speed, though coverage is limited nationwide, and you’ll be required to pay an additional $10 data surcharge. Having said that, you can enable the EVO 4G to utilize its mobile hotspot, allowing you to connect up to eight device. Why pay for AT&T’s questionable $25 3G connection on your iPad when you can just WiFi hotspot with your EVO 4G?

The iPhone 4 is not a 4G device, it is the 4th generation iPhone (hence iPhone 4). Though it has the highest resolution on all the phones listed below, it’s also the phone with the smallest screen size (3.5 inches vs. 4.3 inches is a big difference, so we encourage you to see the difference in person if possible). Having said that, the iPhone 4 comes with Apple’s lovly marketing jargon of “retina display” — which in essence is just very sharp display: an in-plane switching (IPS), thin film transistor (TFT), LCD screen. IPS LCDs certainly aren’t magically produced in recent days, and have been around in many displays for awhile (though at a heavy price). The difference in sharpness though is evident and a majority of users will notice the difference.

The Droid Incredible, Nexus One, and EVO 4G are all made by HTC, so you’ll find some similar aspect to them across the board. All of the phone sports Google’s Android operating system, and in essence is much more “open” in respective to what an end-user and developer can do to the phone. On the other hand, with an iPhone, you’ll be subjected to certain restrictions Apple/AT&T may place on the device (e.g., though the hardware is fully capable, you will not be able to tether your iPhone 4 to an iPad). It’s a personal preference on what type of experience you prefer and enjoy. While many users and developers may dislike Apple’s App Store environment and policy (I’m personally one of them), the average user can certainly appreciate a user experience that’s tightly controlled to engineer the best possible experience — with the recently announced news of 600,000 pre-orders for the iPhone 4 (even though with the heavy glitch and server meltdown), there’s obviously a heavy demand for Apple’s latest smartphone. Feel free to check the links after the comparison graphic below for more detail on each respective phones!

More Links and Resources:

CNET’s coverage on the Apple iPhone 4. A decent, well-rounded review on the EVO 4G from CNET. Engadget’s Droid Incredible review (in brief, it was one of the best Android phone offering right before the release of EVO 4G). You’ll find a nice consolidation of review from PC World on Google’s Nexus One.

Wednesday, January 20, 2010

The Ultimate Cell Phone Plans Comparison




On Friday, Verizon Wireless announced pricing plan restructuring that would reduce the cost of voice usage. AT&T Wireless quickly followed suit and unveiled their updated cell phone plans as well. Today is the day that those changes go into effect.
While both carriers announced these changes as efforts to simplify plans, the real truth behind the story is that the profits are in the data: Verizon’s revenue is now up 24% (they reported $15.8 billion in Q309), with 17% coming from data services.
I think that there is still a long way to go before it gets to a point where picking a cell phone plan is simple, even after these various many attempts by the carriers in 2009. There are still way too many plan combination.
This is our best attempt to simplify all of the plan combination and it was painful, but here it is, The Ultimate Cell Phone Plans Comparison:

Click Image to Enlarge

The Ultimate Cell Phone Plan Comparison

BillShrink can help you find cell phone plans that save you money and fit your needs, without sifting through the madness!

Wednesday, November 11, 2009

Is Verizon’s New Early-Termination Fee Anti-Consumer?

verizonetf_2

Beginning Nov. 15, Verizon subscribers looking to get out of their smart-phone contracts early will pay $350 for the privilege. That early-termination fee is double the current one, but Verizon insists it’s justified because of the higher prices of today’s phones.

“The cost of smart phones is considerably higher than feature phones for which the early termination fees were created years ago at $175,” said Verizon spokesman Jim Gerace. He added that the new $350 ETF declines by $10 per month through the life of the contract and customers can avoid it by buying their devices off contract and paying full retail price.

An interesting move for Verizon (VZ), which just last year agreed to pay $21 million to settle a class-action lawsuit filed by California consumers over the very early-termination fees it is now increasing. The plaintiffs in the suit alleged that Verizon’s ETFs were illegal under California law and that they were designed to unfairly lock consumers into long-term contracts and prevent them from switching carriers. When Verizon settled the suit, it denied any wrongdoing, insisting that early-termination fees are simply a means of recovering legitimate costs. And to some extent Verizon does have a point.

Full retail price for the Motorola’s (MOT) new Droid is $559.99. With a two-year contract, Verizon sells the handset for $199.99. Theoretically, that’s a $359.99 subsidy (I have no idea at what price Verizon purchases Droid from Motorola). So if Verizon allowed subscribers to break their contract after a month without paying an early-termination fee, the company would stand to lose money. And subscribers who did so could subsequently sell the device online and potentially make a profit, though a small one.

So it’s certainly understandable that Verizon and other carriers want to protect the subsidies they dole out for these new smart phones. And as noted earlier, Verizon’s new ETF drops by $10 each month a subscriber remains under contract. But at this rate, subscribers are still bound to pay a $110 termination fee in the 23rd month of a two-year contract. The contract is nearly over, the subscriber obligation to Verizon almost fulfilled, yet the company can still slap its customers with nearly a third of the full ETF if they break it at that time.

By month 23 of a two-year contract, does Verizon really stand to lose $110 if subscribers decide to switch carriers? Doesn’t seem likely if subscribers can walk away just a month later without consequence, taking their handsets with them.

Since Verizon is pro-rating the ETF, why isn’t it doing so in such a way that it zeroes out by the end of the contract?

And isn’t the fast pace of innovation in the smart-phone sector such that prices–for both component and device–are dropping so quickly that high ETFs aren’t really justified? Remember, you can get Apple’s (AAPL) iPhone for $99 today. When the iPhone debuted in 2007, it commanded a price of $499/$599, depending on model.

I’ve put those same questions to Verizon and will update here when I hear back. In the meantime, here’s what Consumers Union policy analyst Joel Kelsey has to say on the matter: “When people want to switch wireless services, the biggest cost they face is early termination fees. These fees are designed to lock people into long-term contracts and stop them from getting better deals. Early-termination fees make the marketplace less competitive. Verizon’s move is painful proof that it’s time for lawmakers to crack down on these fees.”

UPDATE: Verizon Wireless spokesperson Nancy Stark offers the following answers to the questions I posed above:

Your first question regarding the balance at month 23 or 24 assumes that, at that point, we have recovered all of our subsidy and up-front costs for every device. That simply is not so.

On your second question, while the pace of innovation plays a role in prices coming down somewhat, it also plays a role in driving up costs as more and more complexity that customers want is added to phones–from premium HTML browsers to high-resolution MP cameras with optical zoom; videoplayers; music players; dual processor chipsets; WiFi; very high display resolution, operating systems such as BlackBerry, Windows Mobile, Palm, Android–ALL with the added value (vs a desktop) of mobility, and ALL in one tiny device that ALSO allows you to talk to anyone from anywhere. phew! (by comparison, I recently paid $200 for a camera and all it can do is take pictures, and it has only middle of the road capabilities.)

But getting back to ETFs specifically. The most important point is that Verizon Wireless customers do not have to have an ETF at all if they do not want to. ETFs allow customers to have it either way: They can have no ETF and pay full retail for their device. OR, they can get a greatly discounted device by having an ETF.

Wednesday, September 30, 2009

Rating the Carriers: Customer Service Showdown


Phones, coverage, and apps don’t matter if you can’t keep the customer happy. Find out how the carriers stack up.



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T-Mobile wins with in-store assistance that (despite a rush-hour wait of 45 minutes) answered all our questions and the best web support in the bunch, thanks to speedy helpful tech support and easy online email setup for BlackBerry phones.

Our experience with Sprint in-store was helpful too. Though in-store employees couldn't answer all our questions, they were organized and considerate each step of the way and we appreciated how organized each store was, with LCD screens representing our queue positions. Also, one store employee helped us before it was even our turn.

Verizon Wireless offered solid in-store support, but employees weren't as friendly as those in other stores. It has a robust online database with answers to many questions, including interactive phone guides, but does not offer online chat support. Verizon also offered quick and accurate phone support.

AT&T lands last in our tests. Our in-store experience left us with one question out of three unanswered and we were shocked that one representative couldn't help get our email up and running (though another rep at a different store was successful). Our trial of AT&T's web support turned up similar results when one online associate told us they don't support Slacker software, and one of our phone support calls lasted 45 minutes without resolving the last of our issues.

Overall our showdown shows that given the variance in knowledge from employee to employee, you may want to take some comments made by reps with a grain of salt, or, at least, make a habit of seeking out a second opinion. Still, T-Mobile takes the kitty with the best web and phone support of the big four. AT&T, on the other hand, might have some work to do in prepping for next year.

Friday, September 18, 2009

Why You Can’t Get a Good Phone With Verizon

vz-phone

Why does the U.S. carrier known for the best network have the worst smartphones?


Verizon Wireless gets plaudits for its coverage and call quality, but consistently loses out to AT&T, T-Mobile and even Sprint when it comes to getting the newest high-end handsets.

“They lack the star products that their competitors have,” says Avi Greengart, research director, consumer devices for Current Analysis. “They recognize they don’t have compelling devices right now but feel they can make up for it with network quality.”

Case in point: Last week when Motorola co-CEO Sanjay Jha proudly showed off the company’s much-talked about first Android phone, the Cliq, he had his arms rather awkwardly around T-Mobile executive Cole Brodman.

“We never considered another carrier for this phone,” Jha told Wired.com.

The Cliq, a coup for T-Mobile, reinforces the new pecking order among wireless carriers. With the iPhone 3G and 3G S, AT&T is now at the top of the pack in its ability to attract new customers willing to switch to the carrier’s network. Sprint and T-Mobile are trying to catch up: Sprint launched the Palm Pre on its network in June and plans to introduce the HTC Hero later this year. And T-Mobile has carved out a niche as an Android specialist with last year’s launch of the first Android phone (the G1), the HTC myTouch earlier this year and now with the Moto Cliq.

As for Verizon? The company has the popular but critically panned BlackBerry Storm and the rather staid and Wi-Fi–less BlackBerry Tour. The carrier known for the best network now has the least attractive lineup of smart phones.

It’s a puzzling situation for Verizon. The wireless carrier has had the most customers of any cellular operator in the country since its 2008 acquisition of Alltel, and it’s widely regarded as having the largest network coverage area. So the fact that it can’t offer its customers better smartphones is a bit of a mystery.

Verizon’s extremely conservative approach to new handsets, the company’s long and rigorous testing procedures, and its emphasis on the network rather than the phone have created a portfolio that’s a complete buzzkill, say experts.

“Verizon doesn’t have too many options,” says Michael Mace, a former executive with Palm and Apple and currently a principal at strategy-and-marketing consulting firm Rubicon Consulting. “They can’t get the iPhone right now, and they can’t take Nokia devices and start promoting them. All they can do all they can do is push the BlackBerry as hard as they can and hope for a new Motorola phone.”

(Nokia largely makes GSM phones, which won’t work on Verizon’s CDMA network, though the Finnish phone manufacturer has created a select few devices to run on the Verizon network.)

Not surprisingly, Verizon spokesperson Brenda Raney says the carrier would rather focus on its network than on the gadgets that use it.

“Keep in mind that for Verizon Wireless, it isn’t so much about the device as it is about the delivery,” she says. “We have the nation’s largest 3G network so when we offer devices on our network, customers can be assured that they will deliver as promised.”

It’s pretty clear that Verizon didn’t deliberately choose to be the boring-but-predictable, safe-but-unexciting choice. In some ways, it simply got overtaken by the technology.

Over the last two years, with the launch of the Apple iPhone, the smartphone business changed rapidly. There are conflicting reports on whether Apple ever offered the iPhone to Verizon; Verizon reportedly turned it down.

But with AT&T as the official partner for Apple, the smartphone business took off in a new direction. With its extremely responsive touchscreen, sleek and elegant interface, and full PC-like browsing experience, the iPhone set a new standard. Customers flocked to AT&T, flooding (and sometimes overloading) its network.

Along the way, they left a trail of broken contracts with other carriers. In 2007, when Apple launched the iPhone, 25 percent of iPhone buyers had switched to AT&T from another carrier, according to an estimate from American Technology Research.

Meanwhile, as smaller handset makers scrambled to get competitive devices to market, they came up with some unexpectedly good alternatives — and Verizon lost out there, too. When Palm created the Palm Pre, a device that won praise for its compact hardware design and smart user interface, it offered the device to Sprint. Sprint had been a long-time partner of Palm, sticking with the company through years of increasingly lackluster Treos and the inexpensive but popular Centro, so it’s no surprise that Palm rewarded its partner’s loyalty.

Taiwanese phone maker HTC also grabbed center stage with the first Android phone, the G1. The G1 made its debut on T-Mobile’s network, largely because the carrier is more willing to take risks and experiment with new products than others.

Verizon may have been lulled into a false sense of security because of its relationship with BlackBerry-maker Research In Motion. When RIM created its first touchscreen device, the Storm, it inked an exclusive deal with Verizon. Despite tepid reviews of the Storm, Verizon sold more than a million phones within weeks of its launch.

In June, Verizon, along with Sprint, offered the BlackBerry Tour, a Curve-like phone with QWERTY keyboard, 2.4-inch display, GPS and 3G. A well-designed device, the Tour failed to get smartphone enthusiasts excited because it lacked innovative and surprising new features.

Also, while Verizon had promised an “any apps, any device” open-network program in 2007, it has reworked the idea to include just non-consumer devices such as routers, not consumer handsets. Instead, the company has focused on creating an app store for developers.

Meanwhile, it is trying to win customers through some extremely competitive pricing. Consider the HTC Touch Pro 2 phone, a smartphone running the Windows Mobile operating system and targeted at business users. The device is available after a rebate and on contract with Sprint and T-Mobile for $350. On Verizon it costs $200. Verizon has also been running a ‘buy one, get one free’ promotion for its BlackBerry phones.

“Most of Verizon’s current line up is below $100,” says Greengart. “If you go back a year this was not the case. Lately, Verizon has been very aggressive when it comes to pricing.”

Verizon isn’t willing to concede it may have lost ground to other carriers when it comes to attracting the newest phones. “We have a very robust portfolio of smartphones and will continue to add more in coming months,” says Raney. “We were the first to bring the BlackBerry Storm to market and just recently introduced the HTC Touch Pro 2.”

Though the company won’t talk about the devices it has planned for later this year, it is sure to introduce a successor to the BlackBerry Storm, a touchscreen phone dubbed the Storm 2. Industry watchers also expect Verizon to bag an upcoming Motorola device for its network. “We feel we will remain competitive,” says Raney.

But counting on a new BlackBerry device here or a Motorola phone there may not be enough for Verizon. The company will have to take a different road if it wants to get ahead, says Mace.

Verizon could work on offering attractive nonphone devices that connect to the network such as netbooks and tablets, he says.

“That market is not as developed as smartphones, but it would be an interesting opportunity,” he says. “It will be logical place for them to go.”

Friday, August 14, 2009

Boston / Seattle get To test high-speed 4G cellular network

By Hiawatha Bray Globe Staff / August 13, 2009

Verizon Wireless has selected Boston and Seattle as the first two US cities to test its new wireless data service, with speeds five to 10 times faster than the service used today by such popular handsets as Apple Inc.’s iPhone.

The new network could mean big changes in the ways people use their smartphones or laptop computers, at home and on the road. Today’s networks, known as 3G, are good enough for checking e-mail or visiting websites, but they’re too slow for high-quality video or real-time video gaming. They can’t match the speed of the hard-wired Internet services offered by telephone and cable TV companies.

Verizon Wireless’s new network, called 4G, will have the ability to display crystal-clear videos and allow users to play complex multiplayer games, or hold two-way videoconferences. Consumers might replace broadband Internet services from cable and phone companies with the new wireless service, in the same way some have ditched their traditional, hard-wired telephone lines in favor of cellphones.

Verizon Wireless will not say what it plans to charge for the new service, or reveal the speeds it will provide consumers. News of 4G’s debut cities came in a Verizon Wireless conference call for investors on July 27, and the company said it is not yet ready to speak publicly about it.

But Godfrey Chua, research analyst at IDC Corp. in Framingham, said it would almost certainly deliver enough speed to offer serious competition to traditional Internet services. “If you have cable modem at home, it gets us up to that level,’’ Chua said.

Cable TV and Internet giant Comcast Corp. said it does not believe that 4G poses much of a threat. Spokeswoman Mary Nell Westbrook noted that the nation’s first 4G service, offered in several cities by Clearwire Corp. of Kirkland, Wash., can’t measure up to Comcast’s higher-speed Internet products. “Our services are so much faster than that today,’’ Westbrook said.

Verizon Wireless will use a technology called Long-Term Evolution, or LTE, to build its new 4G network. Some carriers are adopting a separate system called WiMax.

“The hope with LTE and WiMax is at some point, they could start displacing your DSL and cable providers,’’ said Allen Nogee, an analyst at In-Stat, a technology research firm in Scottsdale, Ariz.

A report issued in February by the company’s chief technology officer, Dick Lynch, said Verizon Wireless’s LTE system has been tested at speeds almost 60 times faster than the company’s current 3G network.

The Boston and Seattle deployments are just the beginning, according to Verizon Wireless president Denny Strigl, who said in the conference call that the company intends to launch the new services in up to 30 markets next year, making the service available to as many as 100 million potential subscribers.

The new 4G networks will be a boon for consumer electronics makers, because today’s cellphones and laptops won’t work with the new technology. Millions of subscribers will need to purchase new phones and plug-in computer adapters to connect to the new networks.

While Verizon Wireless is moving quickly toward 4G, the second-biggest cellphone carrier in the US - AT&T - is taking its time. AT&T spokesman Mark Siegel said that his company won’t even begin testing a 4G service until 2011. Instead, this year it will upgrade its existing 3G network to deliver about seven times the current speed.

“3G is going to be around for a long, long time, even as 4G is deployed,’’ Siegel said.

T-Mobile USA, the fourth-largest cell carrier in the country, is also taking a go-slow approach to 4G. The company hasn’t even finished building its 3G network yet. Like AT&T, T-Mobile will boost its 3G performance through a technology upgrade, though T-Mobile won’t say how much speed it expects from the improved network.

Clearwire, which used the WiMax technology to build its 4G network, has signed up residential consumers in Baltimore, Atlanta, Las Vegas, and Portland, Ore., and charges $20 a month for Internet service at home. For an additional $30 a month, Clearwire subscribers can get a mobile broadband service that lets them connect laptops wirelessly when they’re on the road. Comcast offers hard-wired service at one-sixth of Clearwire’s speed for $25 a month, or a much faster service for $43.

Mike Sievert, Clearwire’s chief commercial officer, said that many users have unplugged their wired Internet providers, and use the Clearwire service as their only broadband source.

That’s not necessarily bad news for Comcast, which is a major investor in Clearwire.

Comcast markets Clearwire’s 4G service as part of a “quad play’’ bundle, along with Comcast telephone, cable Internet, and cable TV service. Another major Clearwire investor is cellular carrier Sprint Nextel Corp., which already sells Clearwire-compatible laptop cards, and plans to introduce a 4G phone sometime between now and 2010.

The lure of wireless broadband service is even attracting smaller players. MetroPCS Communications Inc., the sixth-largest US cellular carrier, serves 5.4 million subscribers in eight states, including Massachusetts. MetroPCS specializes in prepaid cellphone services which have traditionally been favored by low-income users who generally don’t buy wireless data services. But MetroPCS plans to launch a 4G network in the second half of 2010.

“Cellular operators are making less and less on voice,’’ said analyst Nogee. “They’re looking for new revenue streams.’’ But Nogee added that in a year or two, with so many 4G options available, wireless data service could become a lot cheaper for consumers.

Hiawatha Bray can be reached at bray@globe.com.