Many businesses benefit from remote support software which enables IT departments and computer support companies to resolve computer issues. For businesses that are big enough to have a central server, this can be achieved easily with little expenditure using software like VNC or Remote Desktop. Smaller businesses typically need to purchase software like Log Me In or Go To Assist. That was until CrossLoop came on the scene.
Here are some interesting articles on the product:
http://www.terinea.co.uk/blog/free-remote-support-software/
Remotely Control Somebody's Desktop the Easy Way
and the webpage CROSSLOOP
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